Here you will find answers to Frequently Asked Questions. If you have further questions, please email email@example.com
What forms need to be filled out to become a member?
Visit the "Membership" page listed under "Get Involved" above to learn more about how to become a member.
Is Highland Friendship Club staff trained to work with people with disabilities?
Yes. Our staff is trained to work with people with disabilities, and all have passed a thorough background check. Program volunteers must also pass a background check. Check out the staff bios for more information on HFC Staff. Please let us know if you ever have questions about our staff.
What is the best way to let HFC staff know about my member's unique needs?
You can pass on that information in several ways.
1. Include any specific information in the Member forms that you fill out to join HFC.
2. Send us an email at firstname.lastname@example.org.
3. Call 651-340-0711
4. Talk to an HFC staff member when checking in your family member at a program.
Now I'm an HFC member... How do I sign up for HFC programs?
On the HFC website, go to "Program Registration" listed under "Program" to see a program catalog and register through ActiveNet, HFC's registration platform. Payment can be made online with credit card or by mailing in a check to Highland Friendship Club, PO Box 16437 St. Paul, MN 55116.
Where do HFC programs take place?
In person programs take place at different locations around the metro area. A number of in person programs are held at the HFC office located in Falcon Heights Church, 1795 Holton St, Falcon Heights, MN 55113. HFC also has a wide variety of online program offerings. The weekly calendar, registration page, registration confirmation and registrant email before each program, include details for program location.
How much does it cost?
There is no fee to become a member of Highland Friendship Club. Programs have a registration fee of approximately $10 for online and $15 for in-person. Payment can be made online with a credit card or by mailing a check to HFC PO Box 16437, St Paul, MN 55116. Some members also use their Waiver funds to cover program fees. HFC also has a Scholarship program if a financial barrier exists. Contact email@example.com for questions.
Can I pay for the registration fee with a credit card?
Yes! By registering for programs online you have the option to select credit card payment. You can also pay online with a debit card or through your savings/checking account.
Can I bring my money and pay for the activity when I get there?
Sorry, no. In order for us to have accurate accounting and preparation, we require that members register online in advance for programs.
What if I can't afford to pay for a HFC program?
HFC has scholarships available! Contact firstname.lastname@example.org to be considered for a scholarship!
Does HFC offer scholarships?
Scholarships are possible through the generosity of our granters and donors. For consideration, please contact email@example.com
How does HFC fund programs?
Highland Friendship Club uses grants and donations to fund the gap between registration fee income and program expenses.
How do I get to and from HFC programs and events?
Members are responsible for arranging their own transportation to and from Highland Friendship Club programs. Sometimes we meet at one location and then take a bus to another location. If bus transportation is provided, this will be indicated on the program description page as well as via email prior to event.
Does a parent or guardian have to stay for in person programs?
No, unless you need assistance with personal care or need to have medication administered during the activity. Parents/guardians do need to check-in with HFC staff and leave a phone number where they can be reached during the activity. If a family member does opt to stay, he/she is encouraged to let the HFC member hang out with their friends, and assist only if needed. After all, one of the Highland Friendship Club's goals is to foster independence!
Why do we have to come inside and drop off our member at the program?
We ask everyone who is dropping off a HFC member to check-in with staff and leave a phone number where you can easily be reached during the program. It’s important to us to be able to reach you if an emergency arises during the activity.
Do I have to bring my PCA with me?
We do not require PCAs to stay. However, if you need personal assistance, it's up to you to make sure you have the resources you need. Highland Friendship Club staff does not provide personal care assistance. Some activities require one-to-one assistance, and it is beneficial to everyone if personal care attendants or a companion participate to make sure that everyone is able to fully participate in the activity.
What if I forgot to register for a program? Can I just show up?
We ask that you register in advance for programs. This helps us plan for the right amount of supplies and staff for the group size. However, we understand that things happen. Email firstname.lastname@example.org to request a late registration.
What do I do if I can't come to a program that I registered for?
Notify HFC ASAP at info@highlandfriendshipclub. In many cases, HFC will be able to refund the cancellation.
What happens if HFC cancels a program?
HFC will make every effort to reschedule a cancelled activity or program. If HFC cannot reschedule, refunds or credits will be provided.
What if I don't want to participate in an activity?
No problem. You decide the activities you want to be a part of - no one is forced to participate. Even if you've signed up for an activity but change your mind when you get there, that's OK. You can watch for a while and join in when you're comfortable. It's your choice. Some members participate in every event; some pick and choose just one or two. It's up to you.
How old do you have to be to volunteer?
Program and event volunteers must be 15 years old or older.
Do volunteers have to have any special training?
Yes, HFC provides all volunteers with the necessary training. No previous outside training is required!
Do I have to lead the programs when I volunteer?
No, Highland Friendship Club has paid staff members who are trained to work with people with disabilities. They will make sure you are comfortable with your volunteer role and help you when necessary.
I work full time. Are there volunteer opportunities on weekends or evenings?
Yes! HFC offers programs and events on weekends and during the evenings that volunteers are always welcome to join!
Where can I send a donation to Highland Friendship Club?
You can make a donation to Highland Friendship Club by sending a check to:
Highland Friendship Club, P.O. Box 16437, Saint Paul, MN 55116
For online donations, click the Donate tab along the top tool bar on HFC's website.
Does Highland Friendship Club accept online donations?
Make an online donation by clicking on the DONATE tab along the top of HFC's website. There are options for a one-time or sustaining (monthly, quarterly or annual) donation. Your donation is tax deductible.
What is Highland Friendship Club's nonprofit status?
Highland Friendship Club formalized its 501c3 status in 2004. All donations to the organization are tax deductible, and any documentation you need to gain full tax benefits from your financial donations will be happily provided.
Does Highland Friendship Club receive grants to support HFC programs and activities?
Yes, Highland Friendship Club is the fortunate recipient of grants from state agencies, businesses and foundations.
Does Highland Friendship Club accept in-kind donations or donations of professional services?
Absolutely! Please Contact Us at info@highlandfriendshipclub or call ED 651-239-8906 to share your ideas with HFC!
Does Highland Friendship Club host any special events that I can attend?
Yes! HFC hosts several special events annually that you are welcome to join! Please visit the Special Events page under "Get Involved" tab on HFC website