Frequently Asked Questions

In this section

Here you will find answers to HFC's most Frequently Asked Questions. If you have further questions, please use the Contact Us form.

Frequently Asked Questions 
    Membership
  • What forms need to be filled out to become a member?

    Visit the "Membership" page listed under "Get Involved" above to download forms and learn more about how to become a member. The Member Waiver and Inventory must be filled out annually.

  • Is Highland Friendship Club staff trained to work with people with disabilities?

    Yes. Our staff is trained to work with people with disabilities, and all have passed a thorough background check. Program volunteers must also pass a background check. Check out the staff bios for more information on HFC Staff. Please let us know if you ever have questions about our staff.

  • What is the best way to let HFC staff know about my member's unique needs?

    You can pass on that information in several ways. You can:
    1. Send us an email at info@highlandfriendshipclub.org with an update before a program.
    2. Call our staff at 651-698-4096 to discuss your concerns and offer tips for helping your family adjust to new situations.
    3. Talk to one of our staff members when checking in your family member at a program.

  • Now I'm an HFC member... How do I sign up for HFC programs?

    That's easy! Simply go to "Program Registration" listed under the "Program" button above, and you can see a complete list of our current program offerings. Select which programs you'd like to register for by checking the white box to the left of each program, and click "Register for Selected Events" at the top or bottom of the screen. Payment can be made online with credit card or by mailing in a check to our PO Box 16437 St. Paul, MN 55116. We do not accept payments at the door for programs.

  • Where do HFC programs take place?

    Programs and events take place at different locations around the Twin Cities area, so make sure you check the calendar and registration page to find out where and when the program/event is taking place.

  • How much does it cost?

    There is no fee to join the Highland Friendship Club and become a member. All of our activities have a small fee which you pay in advance online with a credit card or mailing in a check to our PO Box 16437 St. Paul, MN 55116. Many activities cost only $10!

  • Can I pay for the registration fee with a credit card?

    Yes! By registering for programs online you have the option to select credit card payment. You can also pay online with a debit card or through your savings/checking account.

  • Can I bring my money and pay for the activity when I get there?

    Sorry, no. In order for us to have accurate accounting, we require that members register online in advance for programs and select payment of credit card or by mailing in a check.

  • What if I can't afford to pay for a HFC program?

    HFC has scholarships available for members who are not able to pay the whole cost of a program. We ask that members try to pay at least half of the registration fee to help offset the cost of supplies and staff that HFC provides.

  • How can I get a scholarship for a HFC program?

    Please note that scholarships have been made available through the generosity of our granters and donors. For consideration, please contact Dan Reed @612-363-5308

  • Do registration fees cover the whole cost of the program?

    Highland Friendship Club uses donations from individuals, community groups, businesses and local foundations to support the programs and activities offered by HFC. Member registration fees pay for about 75% of the cost of the activity, HFC raises the funds to pay for the difference.

  • How do I get to and from HFC programs and events?

    Members are responsible for arranging their own transportation to and from Highland Friendship Club events and programs. Sometimes we meet at one location and then take a bus to another location. If bus transportation is provided, this will be indicated on the program description page as well as via email.

  • Does a parent or guardian have to stay for the program?

    No, unless they need assistance with personal care or need to have medication administered during the activity. They do need to check-in with HFC staff and leave a phone number where they can be reached during the activity. If a family member does opt to stay, he or she is encouraged to let the HFC member hang out with their friends and the HFC staff and assist only if needed. After all, one of the Highland Friendship Club's goals is to foster independence!

  • Why do we have to come inside and drop off our member at the program?

    We ask everyone who is dropping off a HFC member to check-in with staff and leave a phone number where you can easily be reached during the program. It’s important to us to be able to reach you if an emergency arises during the activity.

  • Do I have to bring my PCA with me?

    Yes. If you need personal assistance, it's up to you to make sure you have the resources you need. Highland Friendship Club staff does not provide personal care assistance services. Some activities require one-to-one assistance, and it is beneficial to everyone if personal care assistants or a companion participate to make sure that everyone is able to fully participate in the activity.

  • What if I forgot to register for a program? Can I just show up?

    We ask that you register in advance for programs. This helps us plan for the right amount of supplies and staff for the group size. However, we understand that things happen. Please at least check in or contact us in advance to find out if there is room for you/your member to attend by emailing info@highlandfriendshipclub.org or calling 651-698-4096

  • What do I do if I can't come to a program that I registered for?

    Members who make a cancellation 48 hours in advance or more, will receive a credit that may be used at a later date. This credit can now be carried over to the next semester. Late cancellations and no-shows will not be given a credit.

  • What happens if HFC cancels a program?

    HFC will make every effort to reschedule a cancelled activity or program. If HFC cannot reschedule, members who have paid for the cancelled activity or program will be issued an electronic (email) credit reimbursement. Credits can be applied toward the payment of any HFC programs, and must be redeemed by the expiration date noted on the credit notification. Cash and/or any other forms of reimbursement will not be issued.

  • What if I don't want to participate in an activity?

    No problem. You decide the activities you want to be a part of - no one is forced to participate. Even if you've signed up for an activity but change your mind when you get there, that's OK. You can watch for a while and join in when you're comfortable. It's your choice. Some members participate in every event; some pick and choose just one or two. It's up to you.

  • Volunteers
  • How old do you have to be to volunteer?

    Program and event volunteers must be 15 years old or older.

  • Do volunteers have to have any special training?

    No. All you need is an interest in working with people with disabilities; respect for everyone's individual abilities, gifts and talents; enthusiasm and a sense of humor.

  • Do I have to lead the programs when I volunteer?

    No, Highland Friendship Club has paid staff members who are trained to work with people with disabilities. They will make sure you are comfortable with your volunteer role and help you when necessary.

  • I work full time. Are there volunteer opportunities on weekends or evenings?

    Yes! HFC offers programs and events on weekends and during the evenings that volunteers are always welcome to join!

  • Donors
  • Where can I send a donation to Highland Friendship Club?

    You can make a donation to Highland Friendship Club by sending a check to:
    Highland Friendship Club
    P.O. Box 16437
    Saint Paul, MN 55116

  • Does Highland Friendship Club accept credit card donations?

    Make an online donation by clicking on the DONATE button above. There are options for a one-time or sustaining (monthly, quarterly or annual) donation. Your donation is tax deductible.

  • What is a sustaining donation?

    A sustaining donation is a recurring donation either monthly, quarterly or annually. Big or small, sustaining donations are particularly beneficial in helping HFC accomplish our mission.

  • What is Highland Friendship Club's nonprofit status?

    Highland Friendship Club formalized its 501c3 status in 2004. All donations to the organization are tax deductible, and any documentation you need to gain full tax benefits from your financial donations will be happily provided.

  • Does Highland Friendship Club receive grants to support HFC programs and activities?

    Yes, Highland Friendship Club has received operating and program grants from the City of St. Paul, The Bremer Foundation, the Saint Paul Foundation, the Schulze Foundation, the Lanners Family Foundation, The Gordon and Margaret Bailey Foundation, and Highland Bank, to name a few.

  • Does Highland Friendship Club accept in-kind donations or donations of professional services?

    Absolutely! HFC has professionals who regularly donate their time such as professional artists, photographers, business people and more. Please use the Contact Us form to share your ideas with HFC!

  • Does Highland Friendship Club host any special events that I can attend?

    Yes! HFC hosts several special events annually that you are welcome to join! Please visit the Special Events page above to learn more.